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Frequently Asked Questions

For any further questions, please review our policies in the
Policy section.

You can also reach out to us through the 'Contact Us' form
or email us at cs@bangkokfoods.com.

SHIPPING
Where do you ship?
Despite being based in Toronto, Canada, we offer shipping across the country, U.S.A, and globally.
How much is the shipping fee?
Shipping fees are calculated based on your location and order size, and will be automatically provided during checkout. For addresses in Canada, we now offer free shipping on all orders over CA$100—no hidden fees!
RETURNS & REFUNDS
Can I return or get a refund for unsatisfactory products?
Due to hygiene and health regulations, we do not accept returns or provide refunds.
What if I need to amend my order?
You can modify your order within 2 hours of placing it. Simply email us at cs@bangkokfoods.com with detailed instructions.
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